Have questions surrounding returns and exchanges? READ MORE.


We accept returns and exchanges for up to 14 days from the day you received your order. All returned merchandise must be in new/original and resalable condition with all tags and original packaging attached. Please note Sale & Use Promotion Discount Code items cannot be returned or exchanged.

Please contact us if you want to returns. Make sure to provide your order number, product name of the item(s) and any other related information. We’ll try our best to have everything resolved as soon as possible.

Read our full Returns Policy here.

*Please note: Return/exchange handling times may take longer due to holidays and promotional period.

Returns shipping costs

Unfortunately, we currently don’t cover the return shipping costs.

Returns shipping costs

We strongly recommend that you use a registered and traceable service when returning your item(s). This way you’ll know that it’s been delivered to us safe and sound.

We process all returns as quickly as we can, but please be patient with us as sometimes it can take up to 10 business days. We will contact you as soon as your return has been processed.


We definitely understand that you want to get your refund ASAP. We will refund you the same day we process your return, but the refund may take additional processing time depending on your payment method and bank. Sometimes, refunds might not show up in your account until your credit card’s next monthly billing statement. These are estimated processing times:

Credit Card: 2-5 business days

Alipay: 5-15 business days

WeChat Pay: 5-15 business days