RETURNS AND REFUNDS - Popcorn Store



如何辦理退貨手續?HOW DO I RETURN AN ITEM? 


從到貨日起計30內,您可以為某些指定商品辦理退貨或換貨。

商品必須是全新,包裝及吊牌齊全,而且未經穿著,我們不會接受違規的商品。

SUPREME商品、折扣商品及已使用優惠碼的商品是不設退換。

如果您想退貨,而訂單又符合退貨資格的話,請盡快與我們聯絡。

*請注意:優惠活動期間,退貨/換貨時間可能會較長。

退貨細則   請見此。

 

We accept returns and exchanges for upto 30 days from the day you received your order. Allreturned merchandise must be in new/original and resalable condition with alltags and original packaging attached. Please note final sale items cannot bereturned or exchanged.

Please note SUPREME products, Sale products ,Promotion products(discount code applied) cannot be returned or exchanged.

 

Ifyou want to return item and your order is eligible for return. Please contactus as soon as possible.

*Pleasenote: Return/exchange handling times may take longer due to holidays andpromotional period.

Read our full Returns Policy   here.



您們會支付退貨運費嗎? DO YOU PAY FOR RETURN SHIPPINGCOSTS?

我們目前不負責退貨運費,退貨運費是顧客的責任。

Unfortunately, we currently don’t cover return shipping costs.All other return shipping fees are your responsibility.



 

我什麼時候才得到退款? WHEN WILL I GET MY REFUND?

我們明白您希望盡快獲得退款,因此退款會在退貨處理的同一天安排。

所有退款都將退回原始支付方式之中,個別銀行或支付方式可能需要額外的處理時間,或在下一期的帳單才顯示。預計退款處理時間為5個工作天。

We definitely understand that you want to get your refund ASAP.We will refund you the same day we process your return, but the refund may takeadditional processing time depending on your payment method and bank.Sometimes, refunds might not show up in your account until your credit card’snext monthly billing statement. The estimated processing times is 5 workingdays.

 



我怎樣知道包裹已被退回? HOW DO I KNOW IF YOU RECEIVED MYRETURN?

我們強烈建議您使用可追溯的快遞服務,令您隨時可查閱派送狀態。我們會盡快處理所有的退貨及與您聯繫,但有時可能需要長達10個工作天時間,請耐心等待。

We strongly recommend that you use a registered and traceableservice when returning your item(s). This way you’ll know that it’s beendelivered to us safe and sound.

We process all returns as quickly as we can, but please bepatient with us as sometimes it can take up to 10 business days. We willcontact you as soon as your return has been processed.如何辦理退貨手續?HOW DO I RETURN AN ITEM?